Painting masterpieces in thread.
This is the web site of Wyvern Productions.
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Wyvern Productions Custom Embroidery - Painting masterpieces in thread.
Terms and Conditions
By accessing any area of the website and shopping on it you agree to be legally bound and to abide by the following terms. If you do not agree to these terms, you may not use this site. Wyvern Productions reserves the right, at any time, to change, modify, alter, or update the terms and conditions governing your use of this site, as deemed necessary. By using the site you also agree to follow the terms and conditions set forth by those changes. Any changes or modifications to the site are effective immediately upon notice thereof, as published and/or posted on the site.
Wyvern Productions reserves the right, without prior notification, to refuse service to any user or limit the order quantity on any items we deem necessary. Verification of information prior to the acceptance or any order may be required. No international orders will be accepted.
Terms of Purchase
For most orders, complete payment is due upon order. For custom designs, a digital proof will be created for approval. Due to the time and effort involved with custom embroidery designs, before producing a proof we require a non-refundable, minimum good faith deposit of $50 or 50% of estimated cost, whichever is less. At that point a digital proof will be developed and sent with the firm total price. Once the design is approved, a minimum 50% payment (less the deposit) is required to complete the work. The remaining 50% will be due on completion. Payments can be made via PayPal or via check through US Mail.
If for some reason we choose to alter the above terms, a Net 30 arrangement will be made. Any payments not received within the 30 days will be assessed a 12.99% Finance Charge for each additional 30 days or portion thereof.
Order Cancellations and Returns
Embroidered, decorated, or personalized items may only be cancelled prior to production. A 15% restock charge will apply on cancelled orders prior to their decoration. 85% of the order cost will be credited to the customer's account upon receipt of order cancellation. Requests to cancel a decorated merchandise order may be called in to 740-852-3805 or Contact Us by using our online form. Include your name and PayPal account number/e-mail.
We strive to satisfy our customers and will make every effort to correct our mistakes. Decorated items cannot be accepted for return unless defective, damaged or incorrect items shipped. Samples to verify color and sizing may be available for inspection by customer prior to placing final order. Call or write within 10 days of receipt of defective decorated or any blank merchandise for a return authorization number which must be clearly labeled on the outside of the box of any authorized returns. Any items returned without an authorization number will not be credited or returned. Return shipments are at customer's expense. Shipping charges are non-refundable.
Wyvern Productions charges a $30.00 fee for any returned checks. Any fees, legal or non-legal, occurred in the collection process will be charged to the party responsible. This policy extends to credit card fraud also.
Computer Equipment and Services
The user and/or customer is responsible for, and must provide, all computer, telephone and other equipment and services necessary to access this website. In addition, the user-customer is responsible for any access charges incurred through online services, telephone companies or Internet Service Providers used in obtaining access to the site.
Right to Use Trademarks
The site user represents and warrants to Wyvern Productions that he/she has the right to use, copy and distribute each trademark, trade name, logo, statement, graphic, artwork, name, photograph, portrait, picture or illusion of any person or any other intellectual property in the way it is to printed on, sewn, or otherwise applied to the products ordered by the user or customer from Wyvern Productions.
The user/customer warrants that, in obtaining the material and submitting it to Wyvern Productions for reproduction, he/she has not violated the property rights of a third party. The user/customer further agrees to indemnify and hold harmless Wyvern Productions and its owners, officers, employees and agents from any suit, demand, claim, loss, liability, damage or expense made against Wyvern Productions by reason of breach of this warranty, and also agrees to pay any judgment or settlement offer resulting from any suit, demand, or claim and to pay any attorney's fees incurred by Wyvern Productions in defending against any such suit, demand or claim.
The burden of determining that any material is not protected by trademark or other proprietary right rests with the user/customer. The user/customer is solely responsible for obtaining proper permissions and licenses, except as may be permitted by copyright law, from third parties whose rights may be violated or infringed upon by the use of any material protected by trademark, service mark, copyright or other proprietary rights.
A customer may not use any logo or other graphic material in a manner that may infringe upon copyright, trademark, service mark or other proprietary mark. A customer also may not use any logo or trademark in a vulgar, libelous, disparaging or otherwise unlawful manner.
Wyvern Productions assumes no responsibility for damages or any wrongdoing that the customer may cause using a logo, trademark or copyrighted item. The customer further agrees to indemnify and hold Wyvern Productions harmless from and against any suit, demand, claim, loss, liability, damage or expense made against or incurred by Wyvern Productions by reason of the unauthorized, improper, or illegal use of any logo or trademark or copyright that is printed on, sewn or otherwise applied to merchandise ordered or purchased by the customer through Wyvern Productions.
Warranty and Disclaimer of Liability
The user acknowledges that use of this site is at his/her sole risk. The site is not warranted to be error free or uninterrupted; hence, there is no warranty as to the results obtained through use of the site. This site and all its contents are provided on an "as is" basis without warranties of any kind, either express or implied, including without- limitation Warranties of Title or implied Warranties of Merchantability or Fitness for a Particular Purpose.
The user acknowledges, by his/her use of the site, that site usage is at his/her own risk, that the user assumes full responsibility for all costs associated with all necessary servicing or repairs of any equipment used in connection with use of the site, and that Wyvern Productions shall not be liable for any damages of any kind related to the user's use of the site.
Wyvern Productions liability to the user, if any, shall not exceed the total of the invoice for products and services provided on the transaction or dispute. Wyvern Productions shall not be liable for indirect, incidental, consequential, reliance or special damages for harm to business, lost profits, lost savings or lost revenues, whether or not Wyvern Productions has been advised of the possibility of such damages.
Wyvern Productions shall not be liable for any damage that the client/user may suffer arising out use, or inability to use, the products and services provided hereunder unless such damage caused is an intentional act of Wyvern Productions.
The company shall not be liable for unauthorized access by third parties to the user's transmission facilities, premises or equipment or for unauthorized access to or alteration, theft, loss or destruction of user's network, systems, applications, data files, programs, procedures, or information through accident, fraudulent means or devices, or any other method.
These limitations of liability shall apply regardless of the form of action, whether in contract, warranty, strict liability or tort, and shall survive failure of an exclusive remedy. The provisions of this paragraph will survive any sale completed with the client and any change or elimination of these Terms of Service and or the Wyvern Productions web site.
Unless otherwise noted, all site design, text, graphics, interfaces, and the selection and arrangements thereof are (c) 2003-2007 Wyvern Productions. ALL RIGHTS RESERVED. Permission is granted to electronically copy and to print hard copy portions of this site for the sole purpose of placing an order with Wyvern Productions or using this site as a shopping resource. Any other use of materials on this site or any Wyvern Productions sub-site, including reproduction for purposes other than those noted above, modification, distribution, or republication, without prior written permission of Wyvern Productions is strictly prohibited.
All of the stock embroidery designs (shown at this site) have been copyrighted by the respective companies or individuals. ALL RIGHTS RESERVED. The designs are reproduced with the prior, written consent of the respective owners. Making a copy, by any means, of this artwork is a violation of copyright law.
* Custom means that while we may list prices on some items, we ask that for most items you contact us directly before placing your order so that we may accommodate all your expectations.
Products are trademarks of Wyvern Productions
. All other products mentioned are registered
trademarks or trademarks of their respective companies.